Global Security Operations Center (GSOC) Operator
Core
Monitor physical security and situational-awareness systems; assess, document, and coordinate response to physical security, life safety, and cyber-physical events.
Role type
GSOC Operator (Physical Security & Life Safety)
Builds
Continuous monitoring of data centers, corporate offices, and monitored locations
Domain
Data Center Security / Physical Security Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
CCTV monitoring, access control systems, intrusion detection, alarm monitoring, incident management, emergency communications, risk assessment, prioritization, decision making under pressure, shift handover coordination
Preferred skills
Genetec Security Center, Ontic, Jira, Slack, Google Workspace, DHS ICS training (ICS-100, ICS-200), Genetec certification, ASIS PSP, CPP, data center environment experience, PagerDuty, Everbridge, Wave PTX, HID Origo, ClearID, Alcatraz, BioConnect
Technologies
Genetec Security Center, CCTV, access control, intrusion detection, alarm systems, Ontic, Jira, Slack, Google Workspace, Wave PTX, PagerDuty, Everbridge
Responsibilities
Conduct proactive monitoring of physical security systems; assess and validate alarms; process physical-access and credential requests; serve as initial intake for security and life-safety events; coordinate onsite response and evidence preservation; maintain accurate shift logs and incident records; communicate with emergency responders and internal teams.
Seniority
Mid-level, hands-on IC
