Manager, Account Solutions Architecture Greenfields
Core
Lead and grow a team of Solutions Architects to ensure customers can successfully deploy and operate W&B across cloud and on-prem environments, acting as the technical escalation point for infrastructure failures.
Role type
Manager / Senior Manager, Solutions Architecture (Player-coach)
Builds
Customer deployments and operations for W&B on AWS, GCP, Azure, and on-prem environments
Domain
Cloud Infrastructure & MLOps
Deliverable
production ML models
Required skills
Team leadership (hiring, performance management), Kubernetes, Docker, Helm, Terraform, Cloud platforms (AWS/GCP/Azure), Linux/Unix, Python, Infrastructure as Code, Multi-tenant SaaS and on-prem deployment support, Technical workshops and enablement
Preferred skills
Kubernetes design patterns (Operators, CRDs), MLOps tooling (Ray, Kubeflow, Slurm, Airflow), GPU infrastructure, Distributed systems operations, Air-gapped/sovereign deployments
Technologies
Kubernetes, Docker, Helm, Terraform, AWS, GCP, Azure, Ray, Kubeflow, Slurm, Airflow, SageMaker, Vertex AI
Responsibilities
Lead and grow a regional team of Solutions Architects; Stay hands-on with architecture reviews, deployment escalations, and root-cause analysis; Own the regional coverage model and escalation paths; Partner with Sales Engineering and Field Engineering on pre/post-sales activities; Convert recurring issues into reference architectures and automation assets; Coach the team on technical workshops and demos
Seniority
Manager (3+ years managing customer-facing technical teams) / Senior Manager (5+ years managing, 10+ years total experience)
