Cloud Engineering Support Manager
Core
Lead a hands-on engineering team focused on application support, automation, and developer enablement to ensure smooth operations and reduce engineering distractions.
Role type
Senior IC engineering manager (cloud support & automation)
Builds
Scalable support workflows, automation tools, and stable internal platforms for engineering teams
Domain
SaaS / Cloud Infrastructure / Developer Tooling
Deliverable
infrastructure
Required skills
Team leadership, stakeholder management, Jira mastery, backlog management, process optimization, cross-functional collaboration, OKR alignment
Preferred skills
Technical execution, automation design, mentoring, performance monitoring
Technologies
Jira
Responsibilities
Recruit, guide, and mentor developers; collaborate with engineering leadership to align priorities; manage Jira workflows and reporting; oversee task boards and workload planning; advocate for best practices and new technology; set goals and drive accountability for team KPIs
Seniority
Senior, hands-on IC