Oracle Cloud HCM HR HelpDesk Specialist
Core
Design and configure Oracle Cloud HCM HR HelpDesk module for US federal government clients, bridging gaps between system capabilities and business objectives.
Role type
Functional consultant (Oracle Cloud HCM)
Builds
Production Oracle Cloud HCM configurations and functional designs
Domain
Public sector / Federal Government / Human Capital Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Oracle Cloud HCM HR HelpDesk configuration, fit-gap analysis, Conference Room Pilots (CRPs), functional design documentation, RICEFW (Reports, Integrations, Conversions, Extensions, Forms, Workflows), unit testing, defect triage, legacy field mapping
Preferred skills
Oracle HCM Cloud certifications
Technologies
Oracle Cloud HCM, RICEFW
Responsibilities
Gather and evaluate client requirements; Conduct Conference Room Pilots (CRPs); Develop comprehensive test conditions and scenarios; Create functional design documents; Execute unit testing; Serve as liaison between client and development team; Support training activities for end users
Seniority
Mid-level IC