Senior Specialist Field Engineer - SaaS
Core
Enable customers to build and scale AI on the CoreWeave SaaS platform through hands-on technical workshops, reference architecture design, and complex integration troubleshooting.
Role type
Senior Specialist Field Engineer (SaaS)
Builds
Reusable technical assets including reference architectures, sample code, demo environments, and integration templates for the field team.
Domain
Cloud Infrastructure & AI/ML SaaS
Deliverable
production ML models | product features | client delivery
Required skills
Python, Docker, Kubernetes, Infrastructure-as-Code (Terraform), Cloud platforms (AWS/GCP/Azure), Linux/Unix, Technical communication, Problem decomposition, Multi-priority management
Preferred skills
MLOps/LLMOps, GenAI tooling, LLM integration, Data pipeline tools, Building enablement content, Shipping reusable technical assets
Responsibilities
Teach the field team via feature walkthroughs, playbooks, and office hours; Design and run hands-on customer workshops (architecture reviews, feature adoption); Build reusable accelerators (reference architectures, demo apps); Resolve high-priority customer integration issues; Contribute to product via examples, integrations, and bug fixes; Troubleshoot customer integrations (APIs, data flows, identity) and update documentation.
Seniority
Senior, hands-on IC