Business & Operations Support - Azure
Core
Manage customer end-to-end onboarding, personnel workflows, and administrative operations to support program leadership and ensure seamless program enablement.
Role type
Operations Support Specialist (Federal Government)
Builds
Operational continuity and program enablement for US federal defense and security organizations
Domain
US Federal Government / Defense & National Security
Deliverable
Dashboards & analysis
Required skills
Personnel management, onboarding/offboarding workflows, program documentation, KPI reporting, security enablement coordination, smartcard distribution, facility access management, process documentation
Preferred skills
Customer service experience, strong attention to detail, organizational skills, autonomous work capability
Technologies
Microsoft Office Suite (Excel, Outlook, PowerPoint, Teams)
Responsibilities
Administer personnel management and tracking workflows; Prepare and deliver KPI reports for program leadership; Manage onboarding tasks including clearance crossover support; Distribute and track smartcards and monitor expiration dates; Run and document security calls; Coordinate training on open/close procedures; Proactively identify and escalate personnel concerns.
Seniority
Individual Contributor, entry to mid-level
