Technical Account Manager (Northeast)
Core
Drive customer adoption, operationalization, and value realization for a cloud security platform (Wiz) serving enterprise clients.
Role type
Senior Technical Account Manager (Cloud Security)
Builds
Customer success outcomes, adoption of cloud security features, and retention/expansion for enterprise accounts.
Domain
Cloud Security / CNAPP / SaaS
Deliverable
client delivery
Required skills
Cloud security expertise, cloud architecture knowledge, customer success management, technical advisory, stakeholder management, data analysis for customer health
Preferred skills
CSP certification, container security knowledge, DevOps familiarity, enterprise account management experience
Technologies
AWS, GCP, Azure, OCI, Docker, Kubernetes, CI/CD, IaC, Linux, Windows
Responsibilities
Serve as primary technical contact for a book of customers; guide customers through deployment and operationalization; develop success plans with measurable goals; advocate for customer needs to internal teams; track adoption and business value realization; manage risks related to churn and renewal; mentor associate TAMs.
Seniority
Senior, hands-on IC with mentorship responsibilities
