Directrice/Directeur Adjoint(e) de Magasin
Core
Support the Store Manager in all aspects of store operations, including customer service excellence, profit growth, and creating a motivating environment for the team to achieve company goals.
Role type
Senior retail store leadership (Assistant Store Manager)
Builds
Fine jewelry retail experiences and sales performance (via careerplan.io/jobs/4700496006-directricedirecteur-adjointe-de-magasin-at-mejuri)
Domain
Retail / Fine Jewelry
Required skills
Customer service leadership, team management, visual merchandising, data-driven decision making, sales strategy execution, inventory management, staff training and development, multi-channel mindset, conflict resolution, operational planning
Preferred skills
Entrepreneurial spirit, passion for leadership, detail-oriented, ability to build strong community relationships, networking skills
Technologies
Mejuri Learn platform, POS systems, inventory management systems
Responsibilities
Improve in-store customer experience by training staff on sales steps and brand storytelling; Lead store staff in demonstrating best practices for greeting, customer service, and product knowledge; Collaborate with marketing and store services teams to design in-store activities and events; Act as the voice of the customer by communicating ideas for brand and product improvements to headquarters; Assist in recruiting key team members and onboarding new hires; Monitor weekly and monthly sales and product performance data to drive improvements; Manage inventory and visual standards; Plan store schedules and optimize labor practices; Foster a positive work environment and manage staff turnover; Execute sales strategies and KPIs to maximize results; Gather and communicate customer feedback to headquarters.
Seniority
Senior, hands-on IC