Principal Solutions Architect - Connectivity (EMEA)
Core
Deliver technical projects and ensure maximum value for strategic enterprise customers using Solo's API and Service Mesh Management Platform (Gloo), focusing on migrations, feature adoption, and complex architectural solutions.
Role type
Principal Solutions Architect (Cloud Native & AI/ML)
Builds
Solo.io product suite (API management, Service Mesh, Gloo Gateway)
Domain
Cloud Computing, Kubernetes, Service Mesh, AI/ML Infrastructure
Deliverable
client delivery
Required skills
Kubernetes, Service Mesh (Istio, Cilium), API Gateways (Envoy, Gloo Gateway), LLMs/Agentic frameworks, Go/Python/Bash scripting, Root-cause analysis, Architectural design
Preferred skills
AI/ML infrastructure experience, Training/Workshop delivery, Cross-functional partnership
Technologies
Gloo, Kubernetes, Istio, Cilium, Envoy, Go, Python, Bash
Responsibilities
Serve as primary technical point of contact for strategic EMEA accounts; Lead end-to-end technical issue resolution and root-cause analysis; Guide customers on extending products for AI/ML workloads (LLM gateways, agent communication); Proactively drive product adoption and identify new use cases; Consult on architectural best practices and performance tuning; Design and deliver training sessions and enablement content; Champion customer needs to Product Management and Engineering; Partner with account teams on technical risk and expansion opportunities.
Seniority
Principal, hands-on IC with strategic account management