Technical Account Manager
Core
Drive customer adoption and use of the Wiz cloud security platform by providing strategic and hands-on technical guidance from onboarding to operationalization.
Role type
Senior Technical Account Manager (Cloud Security)
Builds
Customer success strategies, adoption plans, and operational best practices for cloud security
Domain
Cloud Security / SaaS
Required skills
Cloud architecture understanding, container security (Docker, Kubernetes), technical troubleshooting, enterprise relationship management, success planning, KPI tracking, cross-functional collaboration
Preferred skills
CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer)
Technologies
Wiz platform, Docker, Kubernetes, Cloud Service Providers
Responsibilities
Provide expert guidance on deployment and operational best practices; serve as primary liaison for technical escalations; develop trusted advisor relationships with stakeholders; help customers develop and achieve Success Plans; measure and report on KPIs; advocate for customer needs across departments; collaborate with Sales and Renewal teams to secure contract renewals; identify opportunities for expanding platform usage
Seniority
Mid-Senior, hands-on IC (via careerplan.io/jobs/4690206006-technical-account-manager-at-wizinc)
