Contractual || Assistant Manager - Operations - Instawork Robotics Labs
Core
Manage operations, team building, and customer relationships for Instawork's AI-powered labor marketplace supporting robotics and physical AI data collection.
Role type
Assistant Manager - Operations
Builds
Operational infrastructure, team capacity, and customer delivery for robotics data collection workflows
Domain
AI/Robotics data collection / Labor marketplace operations
Deliverable
client delivery
Required skills
team building and talent management, operations management, customer and stakeholder management, process improvement, data analysis and reporting, AI tool proficiency
Preferred skills
B2B SaaS experience, large-scale team management, quality assurance frameworks, AI/data operations exposure, global customer management
Responsibilities
Lead end-to-end hiring and onboarding of operations team members, Design and implement training programs for new hires, Oversee day-to-day execution of task-based physical and data-driven workflows, Act as the primary operational point of contact for customers and internal stakeholders, Monitor operational KPIs, productivity metrics, and quality standards, Prepare and deliver weekly business reviews, operational updates, presentations, and MIS reports
Seniority
Manager, hands-on IC