Customer Supply Chain Manager – Pénalités, Litiges & Logistics Performance, CDI, H/F
Core
Manage logistics performance, penalties, and disputes for key accounts in the FMCG sector, driving continuous improvement and cost reduction.
Role type
Senior Customer Supply Chain Manager (Logistics Performance & Disputes)
Builds
Logistics performance improvement plans and dispute resolution solutions for key accounts
Domain
FMCG / Food & Beverage / Supply Chain
Required skills
Logistics performance management, root cause analysis, contract negotiation, stakeholder management, team leadership, financial impact analysis
Preferred skills
Cross-functional project management, KPI definition and tracking, commercial partnership building
Technologies
KPI tracking tools, ERP systems, financial reporting tools
Responsibilities
Analyze logistics penalties and disputes root causes, lead performance improvement plans, negotiate penalty and dispute resolutions with clients, manage a dedicated team, track financial impacts of logistics issues
Seniority
Senior, hands-on IC with management responsibilities