Pega Business Architect Support
Core
Execute task requests, conduct research and analysis, and maintain documentation for ECM support initiatives within the US federal government.
Role type
ECM Support Analyst
Builds
Operational support for ECM workstreams and government missions
Domain
US Federal Government / Enterprise Content Management
Deliverable
client delivery
Required skills
Pega Certification, ECM support experience, analytical skills, documentation skills, SharePoint site management
Preferred skills
Large-scale support environment experience, workflow or case-management systems exposure
Responsibilities
Execute task requests in support of the ECM Support Team, Conduct research and analysis to support ongoing initiatives, Support meetings through note-taking and documentation, Maintain routine communication cadences with leadership and workstreams, Update, maintain, and monitor SharePoint document repositories, Ensure timely follow-up and tracking of assigned items