Claim Account Manager, NAC
Core
Manage high-severity multi-line claims (auto liability, general liability, workers' compensation) for self-insured and high-deductible accounts, ensuring regulatory compliance and risk minimization.
Role type
Senior claims account manager (TPA oversight)
Builds
Claims oversight, coverage determinations, and service delivery for Arch's insurance clients
Domain
Insurance / Claims Management
Deliverable
client delivery
Required skills
Multi-line claims management, regulatory compliance, coverage determination, reserve and settlement authority, TPA oversight, loss trend analysis, due diligence reviews, mediation and trial participation
Preferred skills
Strategic discussion participation, data analysis for claims outcomes, independent work
Technologies
Microsoft Excel, PowerPoint, Word
Responsibilities
Ensure compliance with local, federal, and state regulations; provide technical expertise and oversight to TPA adjusters; perform claims oversight on high-value cases; attend mediations and trials; grant reserve and settlement authority; make coverage determinations; complete claims audits; act as service manager for NAC accounts; collaborate with underwriting and risk control; address regulatory issues
Seniority
Senior, hands-on IC