Cloud Operations Engineer
Core
Troubleshoot server and database technical issues, manage and monitor customer Neo4j database environments, and ensure application and infrastructure uptime.
Role type
Cloud Operations Engineer (Managed Services)
Builds
Neo4j cloud infrastructure and database environments for customers
Domain
Graph database operations, cloud infrastructure management
Deliverable
production ML models | infrastructure
Required skills
Linux administration, cloud infrastructure management, incident response, performance tuning, automation scripting, cluster troubleshooting, documentation
Preferred skills
Ansible, Terraform, Kubernetes, Nagios, Prometheus, Neo4j Certified Professional, Windows diagnostics
Technologies
AWS, Azure, Google Cloud, RedHat, CentOS, Amazon Linux, Neo4j
Responsibilities
Respond to incidents impacting cloud infrastructure availability; manage and resolve escalations for cloud-hosted environments; improve, document, and automate operational processes; gather and analyze metrics for performance tuning; install and upgrade Neo4j infrastructure; troubleshoot cluster issues across multiple servers, data centers, and regions; collaborate with customers and internal teams to resolve issues.
Seniority
Mid-Senior, hands-on IC
