Technical Account Manager, ES - INDIA
Core
Principal technical advisor and primary point of contact for enterprise customers to plan, debug, and oversee operations of business-critical cloud applications.
Role type
Senior IC Technical Account Manager (Cloud Operations & Consulting)
Builds
Operational stability and architectural solutions for AWS cloud deployments
Domain
Cloud Infrastructure, Distributed Systems, Enterprise IT
Required skills
Cloud troubleshooting, Distributed systems administration, Network architecture, Database management, DevOps practices, Application development, Solution design, Project management, Technical presentation, Scripting/Programming
Preferred skills
AWS services expertise, Internal/External technical lead experience
Technologies
AWS Cloud, Compute, Storage, Networking, Databases, DevOps tools, Big Data, Analytics, Serverless
Responsibilities
Troubleshoot complex application, network, and database issues; Design/Architect AWS and Hybrid cloud solutions; Write technical tutorials and articles; Coordinate urgent issues outside business hours; Provide feedback to internal teams on service improvements.
Seniority
Senior, hands-on IC