Senior Manager, Strategy & Technology
Core
Lead client engagements and programs, defining strategies and delivering user experiences using design thinking and AI.
Role type
Senior Manager, Strategy & Technology (Engagement Lead)
Builds
Digital products and client engagement programs
Domain
Digital consultancy, Strategy, Customer Experience, AI
Deliverable
client delivery
Required skills
Client services leadership, Strategy definition, Design thinking facilitation, Cross-functional team management, Budget and risk management, AI landscape knowledge, Mentoring
Preferred skills
BrainStation course experience
Technologies
AI, Design Thinking Process
Responsibilities
Lead engagement and program processes (budget, scope, timelines, resourcing), Act as key point of contact for clients, Lead experience design thinking workshops, Mentor team members, Identify innovation opportunities and define strategies
Seniority
Senior Manager, hands-on leadership
