Receptionist
Core
First point of contact for members and visitors, providing customer service and managing membership operations at a fitness center.
Role type
Receptionist
Builds
Member experience and operational support for a fitness center
Domain
Fitness / Wellness
Deliverable
product features
Required skills
Customer service, Membership management, Administrative support, Scheduling, Data entry, Financial transactions, CRM software, Microsoft Office, Canva
Responsibilities
Greet members and visitors, Respond to member inquiries via phone/email/app/social media, Assist with membership sign-ups/renewals/cancellations, Maintain member records and process payments, Assist with class schedules and bookings, Perform general administrative tasks and inventory management, Collect and report member feedback