ServiceNow Technical Lead
Core
Lead delivery of large, complex ServiceNow implementations for US federal government clients, managing scope, risk, and project success.
Role type
Senior ServiceNow Technical Lead
Builds
Enterprise Service Management solutions for federal agencies
Domain
Public Sector / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow implementation leadership, project management, risk management, budget management, SDLC methodologies (Waterfall/Agile)
Preferred skills
Additional ServiceNow certifications, SAFe/Agile certification, cloud environment implementations
Technologies
ServiceNow
Responsibilities
Manage development team, scope, and project schedule; Manage Risk and Issues; Project Administration; Ensure adherence to the Plan; Manage dependencies; Manage project budget; Serve as escalation point; Ensure quality solution development and deployment
Seniority
Senior, hands-on IC