Product Manager (Onboarding)
Core
Design and optimize end-to-end onboarding journeys for new and existing customers across Credit and Banking products.
Role type
Product Manager (Onboarding)
Builds
Onboarding flows and platform components for SME customers
Domain
Financial Services / Credit and Banking
Deliverable
product features
Required skills
End-to-end journey design, Competitor research, System architecture understanding, Compliance knowledge (KYC/KYB/IDV), Data-driven prioritization, Stakeholder management
Preferred skills
Rewards/loyalty program experience, Subscription billing systems experience
Responsibilities
Map full customer journeys including unhappy paths, Drive discovery and competitor research, Collaborate with engineering and design to scope solutions, Present recommendations to stakeholders, Build reusable platform components, Use data to prioritize problems