Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence as manager on duty.
Role type
Store Lead (Retail Management)
Builds
Retail store operations and customer experience
Domain
Retail
Required skills
Coaching, sales performance management, operational excellence, customer experience leadership, staff training, recruiting support, data analysis, business outreach, diversity inclusion, technology systems proficiency, POS operation
Preferred skills
Creative judgement, strategic thinking, organizational skills, active listening, problem-solving, motivational leadership
Responsibilities
Coach and develop store staff to meet sales and service goals, execute operational tasks as manager on duty, train staff on customer service and internal functions, leverage store reports for business decisions, support recruiting and diversity initiatives, ensure visual merchandising and brand standards, resolve customer concerns, conduct store meetings.
Seniority
Individual Contributor, supervisory level