Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer service experiences
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, team leadership, customer experience management, staff training, POS system operation, business plan execution, data reporting analysis, recruiting support, brand standards implementation
Preferred skills
Strategic thinking, problem-solving, active listening, diversity and inclusion advocacy
Technologies
Microsoft Office, video conferencing tools, POS systems
Responsibilities
Coach store team to achieve sales targets, execute operational tasks as manager on duty, train staff on internal functions and customer service, leverage store reports for business decisions, assist in recruiting, ensure visual merchandising meets brand standards, conduct store meetings, resolve customer concerns
Seniority
Individual Contributor, mid-level leadership