Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer experiences
Domain
Retail
Deliverable
physical/clinical work
Required skills
Sales performance coaching, team leadership, operational task execution, staff training, customer service management, POS system operation, business plan support, visual merchandising standards, conflict resolution, Microsoft Office proficiency
Preferred skills
Strategic thinking, diversity and inclusion advocacy, data analysis via store reports, business outreach, cross-brand mobility
Responsibilities
Coach store staff to achieve sales targets, open and close the store as manager on duty, train staff on operational functions and customer service, manage staffing levels, execute store programs and brand standards, resolve customer concerns, conduct store meetings, operate POS and computer systems
Seniority
Individual Contributor, Mid-level