Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Senior IC retail store lead
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, staff training, customer experience management, data analysis via store reports, recruiting support, brand standards execution, POS system operation, Microsoft Office proficiency
Preferred skills
Strategic thinking, problem-solving, active listening, diversity and inclusion advocacy
Responsibilities
Coach store team to achieve sales targets, execute operational tasks as manager on duty, train staff on internal functions and customer service, leverage store reports for business decisions, assist in recruiting, ensure visual merchandising meets brand standards, resolve customer concerns, conduct store meetings
Seniority
Senior, hands-on IC