Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Senior IC retail store leader
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, team leadership, operational execution, customer experience management, staff training, business plan support, data analysis via store reports, recruiting assistance, diversity inclusion, technology systems proficiency, POS operation
Preferred skills
Strategic thinking, problem-solving, active listening, motivational leadership
Responsibilities
Coach store staff to achieve sales and service goals, open and close the store as manager on duty, communicate priorities to staff, assist in recruiting, leverage store reports for business decisions, ensure proper staffing, train staff on operational functions, implement store programs, resolve customer concerns, maintain brand standards
Seniority
Mid-level, hands-on IC