Field Technical Support Representative
On-site · Canada
Core
Onsite hardware and software support for HP Print and Graphics Hardware, Personal Computers, and networking products at customer sites.
Role type
Field Technical Support Representative (Hardware/Software)
Builds
Post-sales service delivery for Enterprise to SMB customers
Domain
IT Hardware Support / Print Systems / Personal Computing
Deliverable
physical/clinical work
Required skills
Hardware repair and installation, Operating systems knowledge, Networking basics, Troubleshooting, Customer interaction, Diagnostic testing
Preferred skills
Vocational/Diploma/Associate Degree in technical field, Strong analytical skills, Time management, Team collaboration
Technologies
Print systems, Laptops, Desktops, Workstations, Peripherals, Networking components, Operating systems