Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Manager on Duty)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, team leadership, customer experience management, staff training, business plan execution, data reporting analysis, business outreach, diversity and inclusion, technology systems proficiency, POS operation
Preferred skills
Creative problem solving, strategic thinking, organizational skills, active listening
Responsibilities
Coach store team to achieve sales targets, open and close store as manager on duty, execute operational tasks and initiatives, train staff on internal functions and customer service, leverage store reports for business decisions, assist in recruiting and developing staff, resolve customer concerns, ensure visual merchandising meets brand standards
Seniority
Individual Contributor, supervisory level