Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Manager on Duty)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, staff training, customer experience management, store reporting analysis, recruiting support, visual merchandising, POS system operation, Microsoft Office proficiency
Preferred skills
Strategic thinking, problem-solving, active listening, diversity and inclusion advocacy
Responsibilities
Inspire store team to achieve best performance, execute growth strategies, create an engaged store environment, exceed customer expectations, lead staff to meet sales/service/operational goals, assist in recruiting, leverage store reports for business decisions, drive business outreach, ensure proper staffing, train staff on operational functions, maintain brand standards, resolve customer concerns, conduct store meetings