Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Manager on Duty)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, team leadership, customer experience management, staff training, business plan execution, data analysis via store reports, recruiting support, technology systems proficiency, POS operation
Preferred skills
Creative judgement, strategic thinking, organizational skills, active listening, problem-solving
Responsibilities
Inspire store team to achieve best performance, execute strategies to maximize growth, create an engaged store environment, elevate customer experience, communicate priorities to staff, assist in recruiting, support store business plans, leverage store reports, drive business outreach, identify performance opportunities, ensure proper staffing, train staff on operational functions, implement store programs, conduct store meetings, resolve customer concerns, maintain brand standards
Seniority
Individual Contributor, supervisory level