Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Manager on Duty)
Builds
Retail store operations and customer service experiences
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, team leadership, customer experience management, staff training, business plan execution, data analysis via store reports, recruiting support, technology systems proficiency, POS operation
Preferred skills
Creative judgement, strategic thinking, active listening, problem-solving
Responsibilities
Coach store team to achieve sales targets, open and close store as manager on duty, communicate priorities to staff, assist in recruiting, leverage store reports for business decisions, ensure proper staffing, train staff on operational functions, maintain brand standards, resolve customer concerns, conduct store meetings