Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance expectations, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer experiences
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, team leadership, operational task execution, staff training, customer service management, business plan support, data reporting analysis, recruitment assistance, diversity inclusion, technology systems proficiency, POS operation
Preferred skills
Strategic thinking, problem-solving, active listening, motivational leadership
Responsibilities
Coach store team to achieve sales targets, execute operational tasks as manager on duty, train staff on internal functions and customer service, leverage store reports for business decisions, assist in recruiting and fostering inclusive environment, ensure visual merchandising and brand standards, resolve customer concerns, conduct store meetings
Seniority
Individual Contributor, supervisory level