Store Lead
Core
Partner with Store Manager to support team members, achieve sales performance, and ensure operational excellence as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, staff training, customer experience management, POS system operation, Microsoft Office proficiency, problem-solving, strategic thinking
Preferred skills
Diversity and inclusion advocacy, business plan analysis, lead generation, visual merchandising execution
Responsibilities
Lead store staff to achieve sales and service expectations, execute store opening/closing procedures, train staff on operational functions and customer service, leverage store reports for business decisions, assist in recruiting and developing store teams, resolve customer concerns, implement store programs for efficiency.
Seniority
Individual Contributor, Mid-level