Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Retail Management)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, team leadership, operational planning, customer service training, staff recruitment support, data analysis via store reports, brand standard execution, POS system operation
Preferred skills
Strategic thinking, diversity and inclusion advocacy, business outreach, performance development planning
Responsibilities
Coach store staff to achieve sales and service goals, open and close the store, train staff on operational functions and customer service, leverage store reports for business decisions, assist in recruiting, ensure visual merchandising meets brand standards, resolve customer concerns
Seniority
Individual Contributor, supervisory level