Technical Training Specialist
Core
Deliver complex technical training and production optimization visits for HP Indigo digital press platforms to customers and internal employees.
Role type
Senior Technical Training Specialist (Field)
Builds
Training programs, operational support solutions, and customer success strategies for digital printing presses.
Domain
Digital Printing / Industrial Equipment
Required skills
Technical training delivery, public speaking, mechanical aptitude, print production workflow knowledge, cross-technology incident resolution, customer relationship management, business acumen, Microsoft Office suite proficiency, travel adaptability
Preferred skills
Spanish fluency, G7 certification, color management experience, Adobe Creative Suite, course creation software (Articulate360), augmented reality environment experience, prior teaching experience, strong technical knowledge of HP Indigo digital press technology
Technologies
HP Indigo digital press portfolio, Microsoft Teams, Outlook, PowerPoint, Excel, Adobe Creative Suite, Articulate360
Responsibilities
Deliver operator training classes and perform production optimization visits at customer sites or training facilities; maintain lab equipment and presses; collaborate globally on training content development; resolve single and cross-technology incidents; provide technical consulting during contract renewals; build relationships with senior management; coach junior consultants.
Seniority
Senior, hands-on IC with field travel