Sr Program Manager, Membership & Frequency
Core
Sr Program Manager leading enterprise Membership and Frequency strategy, translating roadmap into sequenced initiatives and governing cross-functional execution.
Role type
Senior Program Manager (Strategy & Governance)
Builds
Enterprise Membership and Frequency roadmap, governance structures, and cross-functional activation plans.
Domain
Retail (Menswear) + Marketing Strategy
Required skills
Program management, enterprise transformation, cross-functional coordination, governance frameworks, risk management, executive communication, strategic planning, change management, stakeholder influence
Preferred skills
Multi-brand/enterprise retail experience, MarTech/data integration, organizational change management, PMP certification, MBA
Technologies
MarTech, data integration tools
Responsibilities
Coordinate Membership/Frequency initiatives into a unified enterprise roadmap; Translate multi-year strategy into milestone-driven activation plans; Own governance operating cadence (QBR, Steering Committee); Prepare executive-level updates and dashboards; Manage principal-level relationships with cross-functional leads; Support organizational change management and team alignment.
Seniority
Senior, hands-on IC with strategic oversight