Consultant Gig #1009–SYD–Remediation Agents/Specialists
Core
Review and update customer records, resolve account discrepancies, and communicate fee adjustments to customers.
Role type
Remediation Specialist (Customer Data Accuracy)
Builds
Corrected customer records and resolved account issues
Domain
Financial Services / Customer Data Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data auditing, Customer communication, CRM proficiency, Dispute resolution, Time management, Confidentiality handling
Preferred skills
Experience with Salesforce or SAP, Spreadsheets, Case management tools
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