Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, team leadership, customer experience management, staff training, business plan execution, data analysis via store reports, recruiting support, diversity inclusion, technology systems proficiency, POS operation, physical stamina
Preferred skills
Creative judgement, strategic thinking, self-motivation, problem-solving, active listening
Technologies
Microsoft Office, video conferencing, POS Systems
Responsibilities
Coach store team to achieve sales targets, open and close store as manager on duty, create inclusive store environment, exceed customer expectations, assist in recruiting, leverage store reports for business decisions, ensure proper staffing, train staff on operational functions, implement store programs, resolve customer concerns, maintain brand standards
Seniority
Individual Contributor, supervisory level