Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, team leadership, customer experience management, staff training, POS system operation, Microsoft Office proficiency, problem-solving, strategic thinking
Preferred skills
Diversity and inclusion advocacy, business plan execution, data analysis via store reports, recruiting assistance
Responsibilities
Coach store team to achieve sales targets, open and close store as manager on duty, train staff on operational functions and customer service, leverage customer feedback to resolve concerns, ensure store visual standards and brand initiatives, conduct store meetings, assist in recruiting and development planning