Recovery Product Manager
Core
Own GSK's Digital & Tech recovery capability, including strategy, priorities, standards, and assurance to recover from major technology crises impacting patient supply, research, and productivity.
Role type
Senior Product Manager (IT Service Continuity & Crisis Recovery)
Builds
Digital & Tech Crisis Recovery Framework, recovery strategies, and readiness assurance programs.
Domain
Life Sciences / Pharmaceutical / IT Service Management
Required skills
ITIL Foundation, Crisis Management, Disaster Recovery, RPO/RTO Governance, Recovery Tiering, Product Roadmapping, Sprint Delivery, Vendor Management, Dependency Mapping, Change Control
Preferred skills
Business Continuity Certification (BCI/ISO 22301), SAFe Product Owner, Multi-cloud Recovery, AI/Automation in Recovery, CMDB/Service Mapping, Strategic Business Case Development
Technologies
CMDB, Service Mapping, Observability Platforms, AI-enabled Automation, Multi-cloud
Responsibilities
Define and govern RPO/RTO commitments and recovery tiering for Tier 0 and Tier 1 platforms; Lead crisis simulations and drive improvement actions; Present recovery strategy and risk to senior leadership; Manage recovery framework as a product with backlog prioritization; Partner with Cyber Security, ITSM, and business teams to govern recovery readiness.
Seniority
Senior, hands-on IC with strategic leadership