Logistics Specialist, Fulfillment

North AmericaRemoteFull-time$80k–$110k2026-11-10 → 2026-11-11

Remote · from United States

Core

Support day-to-day D2C and B2B order execution across the Americas fulfillment network, protecting SLAs and resolving shipping issues.

Role type

Logistics Specialist (Fulfillment Operations)

Builds

D2C and B2B order fulfillment workflows for a global health tech company

Domain

Health technology / Direct-to-Consumer (D2C) e-commerce

Required skills

Order management, ERP/WMS troubleshooting, SLA monitoring, exception resolution, process improvement, launch support, cross-functional coordination

Preferred skills

NetSuite experience, end-to-end testing (UAT), automation building

Technologies

NetSuite, ERP, WMS, EDI

Responsibilities

Monitor order queues and aging orders; triage and resolve shipping holds, backorders, and system errors; coordinate order cancellations, prioritization, and rework; track on-time shipping performance and improve SOPs; support product launches and cross-functional operational programs.

Seniority

Mid-level, hands-on IC

About oura

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military