Coordinador/a de Monitoreo de Última Milla- Mercado Envíos
Core
Coordinating and strengthening the technical and management skills of the last-mile delivery team, monitoring operational KPIs, and leading continuous improvement projects for delivery efficiency.
Role type
Senior Last-Mile Operations Coordinator / Team Lead
Builds
Last-mile delivery operations and logistics solutions for Mercado Libre
Domain
Logistics / Last-mile delivery / E-commerce
Deliverable
dashboards & analysis
Required skills
Data analysis, KPI monitoring, Project management, Process optimization, Team leadership, SQL, Tableau, Power BI, Python, Agile methodologies
Preferred skills
Industrial Engineering background, BigQuery experience
Responsibilities
Coordinate and develop team technical and management skills, Track operational KPIs (management time, reversal percentage, Delivery Success), Lead continuous improvement projects for delivery efficiency, Represent the team in regional product collaboration spaces, Collect, analyze, and present last-mile TOC operation data via dynamic dashboards
