Supervisión de Transporte
Core
Leading OTR (first and last mile) operational infrastructure to ensure service levels for Cross Docks, Service Centers, Sellers, and Buyers in the region.
Role type
Senior Operations Manager (Logistics/Transportation)
Builds
Logistics operations and carrier management for Mercado Libre's delivery network in Latin America
Domain
Logistics / Supply Chain / Transportation
Required skills
Operational leadership, SLA management, continuous improvement, logistics operations, supply chain management, demand planning, data-driven decision making, team management, strategic project execution
Preferred skills
Experience with local and regional carrier integration, cross-functional collaboration
Technologies
None stated
Responsibilities
Lead OTR operational infrastructure ensuring service levels for Cross Docks, Service Centers, Sellers, and Buyers; Manage relationships with transport providers and allied companies, supervising SLA compliance; Execute operational and tactical adjustments to optimize collection and delivery management; Analyze first and last mile route metrics to drive strategic decisions for efficiency, experience, cost, and productivity; Build and execute strategic OTR projects supporting business scalability; Manage the team to ensure high engagement and execution standards.