Marketing & Creative Operations Manager
Core
Own day-to-day creative operations across internal teams, agencies, and freelancers to improve resourcing, workflow, and automation.
Role type
Senior Marketing & Creative Operations Manager
Builds
Creative workflows, resource allocation systems, and automated delivery pipelines for video, design, and copy.
Domain
Fintech / Digital Marketing Operations
Required skills
Creative resourcing and capacity planning, Workflow migration and platform management, Process automation and AI tool implementation, Cross-functional stakeholder coordination, Project intake and timeline management, Operational data analysis
Preferred skills
High-volume performance creative support, No-code automation and integrations, Legal/compliance review coordination, Asset management and paid media delivery
Technologies
Jira, No-code automation tools, Creative workflow platforms
Responsibilities
Own resource allocation and capacity planning across internal creatives, agencies, and freelancers; Lead the transition from Jira to a new platform; Identify and implement automation tools to reduce manual coordination; Partner with Growth to streamline asset delivery and performance feedback; Maintain visibility into workloads and delivery risks; Manage external creative resources, tracking capacity, deliverables, and costs.
Seniority
Senior, hands-on IC
