Benefits Support Specialist, Workforce Benefits - Remote
Core
Support Implementation and Account Managers in deploying new Employer Group accounts and servicing existing ones, covering Group Life, Disability, Absence Management, and Voluntary Benefits.
Role type
Benefits Support Specialist
Builds
Employer Group benefit plans and administrative services
Domain
Insurance / Employee Benefits
Deliverable
client delivery
Required skills
Service and relationship management, document preparation and quality analysis, agent and census management, contract amendment handling, tracking and delegation management
Preferred skills
Professional certifications or designations in benefits, college degree
Technologies
Go Portal, PASR records
Responsibilities
Handle routine service activities like AOR changes, licensing updates, and enrollment support; prepare administrative and marketing documents including contracts and plan summaries; manage agent appointments and renewal census data; coordinate renewal processes and negotiate plan design changes; record contract amendments; ensure accurate tracking and routing of new sold groups.
Seniority
Mid-level individual contributor