Associate Benefits Ops Analyst
Core
Manage end-to-end implementation of small group employee benefit plans (under 250 lives) across Life, AD&D, Disability, Absence Management, and Supplemental Health products, serving as the primary operational contact for customers and brokers.
Role type
Associate Benefits Operations Analyst
Builds
New business onboarding and customer transition for small group benefit plans
Domain
Insurance / Employee Benefits
Deliverable
client delivery
Required skills
Project management, contract review, eligibility file setup, stakeholder coordination, timeline monitoring, issue escalation, documentation preparation, Microsoft Suite (Word, Excel, Access)
Preferred skills
None stated
Technologies
Microsoft Word, Microsoft Excel, Microsoft Access
Responsibilities
Manage implementation of small group benefit plans, coordinate with Underwriting/Contracts/Billing/Claims/IT, monitor project timelines, resolve implementation issues, prepare onboarding materials and documentation, maintain implementation records
Seniority
Individual Contributor, entry-level to mid-level