Director Product Management - Digital (Sales & Service Platforms)
Core
Lead product management strategy, governance, and execution for the Sales & Service Platforms portfolio (CRM, Contact Center Technology) to deliver measurable business outcomes across the enterprise.
Role type
Director, Product Management (Portfolio/Platform)
Builds
Sales & Service Platforms portfolio (CRM, Contact Center Technology)
Domain
Financial Services / Insurance
Deliverable
product features
Required skills
Product strategy, portfolio management, cross-functional leadership, stakeholder management, Agile delivery, data-driven decision making, team leadership
Preferred skills
Financial services and/or insurance domain experience
Technologies
CRM, Contact Center Technology
Responsibilities
Lead portfolio strategy and translate business goals into product priorities; Align product investments with business strategy and funding priorities; Lead alignment across product, engineering, operations, and business teams; Lead and develop Product Managers and Product Owners; Represent product strategy in strategic and operational discussions
Seniority
Director, strategic leadership & team management