Employee Relations Specialist
Core
Investigate employee concerns, manage conflict resolution cases, and consult with leadership to improve performance and work culture.
Role type
Employee Relations Specialist
Builds
Open, fair, and transparent work environment
Domain
Human Resources / Employee Relations
Deliverable
client delivery
Required skills
Employee Relations case management, conflict resolution, performance management, policy interpretation, data analysis, technical documentation
Preferred skills
Experience in large matrixed organizations, advanced degree in HR/Psychology/Humanities
Technologies
HRIS systems, case tracking tools
Responsibilities
Conduct ER investigations and cases related to dissatisfaction, policy compliance, and interpersonal conflict; Leverage ER best practices and employment law to support projects like performance improvement plans; Utilize data from interviews and surveys to make recommendations on employee morale and turnover; Collaborate with internal counsel and HR teams to resolve issues in compliance with local laws; Write detailed technical documentation for investigation outcomes.