IT Operations Specialist
Core
Run day-to-day IT operations including device lifecycle management, workspace networking, and access provisioning for a corporate fleet while providing remote support to a global office.
Role type
IT Operations Specialist (IC)
Builds
Corporate device fleet, workspace networking infrastructure, and secure access environments
Domain
Corporate IT Operations / Endpoint Management
Required skills
Device lifecycle management, MDM tools (Jamf, Intune), Google Workspace admin, corporate networking (Wi-Fi, VPN, firewalls), videoconferencing systems, endpoint security (anti-virus/EDR), access control administration, helpdesk ticket resolution
Preferred skills
Device management strategy, access provisioning strategy, business application procurement, vendor management, shared infrastructure ownership, multi-office environment support
Technologies
Jamf, Intune, Google Workspace, Zoom Rooms, Wi-Fi, VPN, firewalls, EDR
Responsibilities
Own device procurement, provisioning, maintenance, and redeployment; Administer IT access provisioning for less-sensitive systems; Maintain corporate device security tools; Administer office workspace IT and networking infrastructure; Provide remote support for international office systems; Respond to employee IT support requests
Seniority
Mid-level, hands-on IC