Solutions Architect | India
Core
Customer-facing Solutions Architect supporting strategic APAC customers with Kubernetes, SRE, and DevOps expertise to drive platform adoption and expansion.
Role type
Senior IC Solutions Architect (Customer Success)
Builds
Cast AI autonomous infrastructure platform for Kubernetes and cloud environments
Domain
Cloud Infrastructure / Kubernetes / SRE
Deliverable
client delivery
Required skills
Kubernetes architecture, SRE operations, DevOps practices, cloud-native tooling, production incident troubleshooting, technical communication, stakeholder management
Preferred skills
Experience with Cast AI Omni product, prior customer-facing roles, travel readiness
Technologies
Kubernetes, Cloud Infrastructure, SRE tools, DevOps platforms
Responsibilities
Act as senior technical escalation point for strategic customer conversations; Lead technical discovery sessions to understand customer Kubernetes architecture; Diagnose and resolve complex production issues; Advise on reliability, efficiency, and scaling best practices; Partner with TAMs on onboarding and expansion; Represent Cast AI in workshops and on-site visits; Share customer feedback with Product and Engineering.
Seniority
Senior, hands-on IC