Senior SRE, Managed Gateways
Core
Architect and maintain resilient, scalable infrastructure for Kong's SaaS Managed Gateways product while serving as the senior technical authority for enterprise customer implementations.
Role type
Senior SRE (Platform & Enterprise Implementation)
Builds
Cloud-native API gateway infrastructure across AWS, GCP, and Azure
Domain
Cloud Infrastructure / API Management / SaaS
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Kubernetes, Golang, Cloud providers (AWS/GCP/Azure), CI/CD pipelines, Infrastructure as Code (Terraform/Ansible), Monitoring/Logging (Prometheus/Grafana/ELK/Datadog), Incident response, SLO/SLI definition
Preferred skills
Service Mesh (Istio/Linkerd), Database administration (PostgreSQL/Cassandra), Open-source contributions, Cloud certifications
Technologies
Kubernetes, Golang, Terraform, Ansible, Prometheus, Grafana, ELK, Datadog, AWS, GCP, Azure, Istio, Linkerd, PostgreSQL, Cassandra
Responsibilities
Lead and mentor a team of SREs; Architect and implement fault-tolerant cloud-native systems; Own end-to-end operational lifecycle including monitoring and incident response; Drive automation and self-service tooling; Define and track SLOs/SLIs; Partner with customers to drive onboarding and implementation; Serve as the technical escalation point for complex accounts; Feed implementation patterns back to Product.
Seniority
Senior, hands-on IC with team leadership
